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Instructions: Use the information collected from your market and customer research to complete this profile.
Who
- Who are your ideal customers? Briefly describe each customer persona.
Problems
- What is the main JTBD?
- What are the functional aspects of the job?
- What are the emotional aspects of the job?
Motivation
- Why are they motivated to solve this problem?
- How does solving this problem benefit them?
Urgency
- How quickly do users want to solve this problem when it appears? Can they afford to wait a week, a month, etc. to find a solution, or not at all?
Buying Power
- What resources do users typically have to solve their problem?
Constraints
- What constraints do users face in solving their problem? For example:
- Are current solutions typically expensive?
- Does solving the problem require a lot of technical expertise?
Availability of Alternative Solutions
- How many other solutions (competitors) exist?
- Do other products adequately solve the problem?